Privacy Policy
BY CONFIRMING THAT YOU ARE BOUND BY THIS PRIVACY POLICY (BY THE MEANS PROVIDED ON THIS WEBSITE OR APP), BY USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU AGREE TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND YOU HEREBY CONSENT TO OUR COLLECTION, USE AND SHARING OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR GIVE US ANY OF YOUR INFORMATION. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY, YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF.
Introduction:
Welcome to Doctor at Door! This privacy policy outlines how we collect, use, disclose, and protect your information when you use our healthcare app and related services. Your privacy is important to us, and we are committed to maintaining the confidentiality and security of your personal data. By using our app, you agree to the terms outlined in this policy.
Information We Collect:
- Personal Information: When you use our app, we collect personal information, such as your name, contact details, age, gender, email, location, and health-related data necessary for appointment scheduling and healthcare services.
- As a user of app, you provide information about yourself, your spouse or family, your friends, their health issues, gender of the patient, age of the patient, previous medication taken, previous medical conditions, allergies, etc.
Device Information: We collect information about the device you use to access our app, including device type, operating system, and unique device identifiers
How We Use Your Information:
- Appointment Management and Booking: Your personal information is used to facilitate appointment bookings, doctor assignments, and (the)overall coordination of healthcare services.
- User Authentication: Ensuring secure access to your account and safeguarding your personal data through user authentication processes.
- App Improvement: We use aggregated and anonymized data to improve the functionality and user experience of our app.
- Communication: We will be using your contact information to send important notifications, updates, and other relevant communications related to your appointments or app features.
Security Measures:
We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.
Access to personal information is restricted to authorized personnel who require it for the purpose of providing healthcare services.
The APP also linked to many other sites, and we are not or will not be responsible for their privacy policies or practices as they are beyond our control.
Children's and Minor's Privacy:
Ensuring the privacy and protection of children’s and minors’ personal information is of paramount importance to us. Our app is not intended for use by individuals under the age of 18 (or the applicable age of majority in your jurisdiction), and we do not knowingly collect personal information from children without parental consent.
If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will take prompt steps to delete such information from our records. We encourage parents and guardians to monitor their children’s online activities and to help us enforce our privacy policy by instructing their children never to provide personal information without their consent.
Parents or guardians who believe that their child may have provided personal information to us without their consent should contact us immediately so that we can take appropriate action to remove such information and ensure the privacy and safety of the child.
By using our website, you affirm that you are at least 18 years of age or have obtained parental consent if you are a minor. If you have any questions or concerns about our privacy practices regarding children’s and minors’ data, please contact us for further assistance.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. Your information will be shared with healthcare professionals, but only to the extent necessary for appointment management and healthcare services.
Third-Party Services:
Our app may use third-party services for specific functionalities. Any data shared with these services is subject to their respective privacy policies.
User Rights:
You have the right to:
Access, update, or delete your personal information.
- Opt-out of non-essential communications.
- Please contact us if you wish to exercise these rights.
Consent:
By using our app, you consent to the collection and use of your information as outlined in this privacy policy.
Compliance with Indian Laws:
We are committed to complying with all applicable data protection laws in India.
Changes to Privacy Policy:
We reserve the right to update this privacy policy to reflect changes in our practices. Users will be notified of any significant changes.
GRIEVANCES:
By using this Doctor At Door app you acknowledge and consent to the terms of this Privacy Policy.
For any concerns or questions in relation to this Privacy Policy, you may address the same to:
Sh. Kiran Gopal Vaska,
Director, ABDM
Email: [email protected]